Zobbe Consult






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ITIL og Standarder

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ITIL V2011 foundation DK

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ITIL V2011 foundation Engelsk

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Repetitions slides

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Alfabetisk proces oversigt

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Proces kategorier

Værktøjsoversigt

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Access Management

Availability Management

Capacity Management

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Service Catalogue Management

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Interim management

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Summary: Ressource: It-infrastruktur, mennesker, penge m.m.
Forklaring: Ressource: It-infrastruktur, mennesker, penge eller andet der kan bidrage til levering af it-services. (Ressourcer er assets.)

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